Terms of Service

01

Service Description

Soniva is a web-based intelligent speech reading and translation tool that integrates with several third-party speech-synthesis and translation providers to offer text-to-speech, pre-render translation, and related features. We continuously iterate on product features; some features may be adjusted or discontinued due to provider policy changes, cost, or technical reasons.

02

Account Registration & Security

You may register for Soniva with an email + password, an email verification code, or Google / Apple third-party sign-in. You are responsible for safekeeping your account login credentials:

• Don't stay logged in on shared/public devices; log out after use.
• When you log out of a shared device, we clear the cached account information and any entered third-party keys in that device's browser; but if you leave the device without logging out, anyone with access to it may view the information in your account — a risk you should take care to avoid.
• Soniva isn't liable for losses caused by improper credential safekeeping or device-management oversights.

03

Bring Your Own Key (BYOK)

Soniva lets you fill in API keys you've applied for from third-party speech/translation providers, to draw on your own provider account quota:

• You're solely responsible for keeping your keys confidential and using them compliantly; Soniva isn't responsible for third-party providers' availability, billing, or rate-limit policies.
• If you don't enable "Sync to account," keys are kept only in your current browser's local storage and must be re-entered after switching devices or clearing browser data.
• Soniva isn't liable for losses arising from your keys being obtained by a third party (e.g. a device used by others, leaked keys); see the Privacy Policy for specific data-protection measures.

04

Acceptable Use Rules

You agree to use Soniva lawfully and reasonably:

• Don't use the service to generate or distribute illegal, false, infringing, or content contrary to public order and good morals.
• Don't attempt to reverse-engineer, maliciously attack the service's interfaces, bypass quota limits, or otherwise disrupt normal server operation.
• Don't use the service's free quota or the system's default keys for abnormally large-scale batch calls.

We reserve the right to limit, suspend, or terminate accounts that violate the above rules.

05

Subscription & Billing

Cloud AI voices require an active paid subscription to use, and usage is deducted against the unified credit pool (system built-in voices and usage with your own API key consume no credits). Credits come in two kinds: subscription-granted credits (valid within the current billing cycle, cleared when the cycle refreshes) and credits you purchase via top-up (valid for 1 year from purchase); deductions draw granted credits first, then top-up credits. The credit consumption rates, conversion formulas, and data sources for each brand and tier follow what the "Full Credit Rate Table" page in the Help Center displays.

Payments are processed through third-party payment providers — currently Paddle and Dodo Payments, both of which act as the Merchant of Record for the transaction, responsible for collection, invoicing, and collecting/remitting local taxes. Displayed prices are tax-inclusive. Specific prices, billing cycles, and auto-renewal rules are governed by the terms displayed at checkout and the payment provider's receipt details. You can view or cancel auto-renewal anytime in your account's subscription management page.

Refund rules (including subscription refunds, the full-refund condition for unused top-up credits within 14 days, and how to apply) follow the Refund Policy. Refunds require you to proactively email an application with your order number; we don't auto-detect and auto-refund.

06

Intellectual Property

Soniva's product design, interface, code, and related trademarks belong to the Soniva team. Rights in the speech/translation content you generate through the service follow each third-party provider's own terms of service; Soniva claims no additional rights over generated content.

07

Disclaimer

Soniva provides its service based on third-party speech-synthesis and translation engines. We make every reasonable effort to ensure the service is stable and continuous, but we don't guarantee it will be 100% uninterrupted or error-free, and we make no warranty as to the quality, accuracy, or availability of third-party providers' services. Soniva isn't liable for service interruptions caused by force majeure, third-party provider failures, network issues, or other causes beyond our control.

08

Limitation of Liability

To the maximum extent permitted by law, Soniva and its team are not liable for any indirect, incidental, special, or consequential damages arising from use of or inability to use the service. Our aggregate liability (if any) does not exceed the total fees you actually paid for using the service in the twelve months preceding the event that triggered the liability.

09

Service Termination

You may delete your account and stop using the service anytime via account settings. If you violate the acceptable-use rules in these terms, we reserve the right to suspend or terminate your account with or without notice.

10

Changes to These Terms

We may update these terms from time to time to reflect changes in product features or legal requirements. Material changes update the "Last updated" date on this page and, when necessary, will be communicated via in-app notices or email. Continuing to use the service means you accept the updated terms.

11

Governing Law & Contact Us

Because the service serves an international audience, these terms don't designate any particular country/region's law as exclusively governing. Any dispute arising from these terms or the service should first be resolved through friendly consultation between the parties; where your region has mandatory consumer-protection provisions, those provisions take precedence. If you have any questions about these Terms of Service, email soniva.cde@gmail.com, or reach us via the in-product feedback entry point.